Privacy policy

Privacy Policy

Thank you for visiting the Esperante website and reviewing this privacy policy. The policy outlines your privacy protections while on the Esperante website only and does not pertain to sites to which this site may be linked. Esperante is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • The name of the domain (the IP address and associated specific network name attached to the Internet) from which you accessed the Internet,
  • The date and time you accessed the site,
  • The internet address of the website from which you linked,
  • The pages you viewed while visiting the Esperante site.

Esperante collects no personal information about you (name, mailing address, phone, email address) unless you choose to provide that information by sending an email, filling in our contact form or booking a consultation via the booking form on the website.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal patient/customer record keeping
  • To respond to your requests and provide you with appropriate information
  • To improve our products and services.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Website and computer security

We take every precaution to ensure that the information your provide is protected. The information submitted via our website is protected both online and offline. Our website is SSL encrypted, which helps against information being intercepted and read during transmission.

Personal information is only accessed by those who need the information to perform their specific job. Computers/servers are also kept in a secure environment, have firewall, virus scan and are regularly updated.

Links to other websites

Our website may contain links to other websites of interest. A link does not constitute endorsement of the content, viewpoints, accuracy, opinions, policies, products, services, or accessibility of that website. Esperante is not responsible for other sites’ privacy policies, which may be different from ours. Once you have used these links to leave our site, you should note that we do not have any control over that other website and you are subject to the terms and conditions of that website, including, but not limited to, its internet privacy policy. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@esperante.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Esperante, Siriusdreef 22 2132 WT, Hoofddorp, The Netherlands.

Our full contact details are:

Esperante

Email address: info@esperante.com

Postal address: Siriusdreef 22 2132 WT, Hoofddorp, The Netherlands

Telephone number: +44 (0)7796 017 725

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

This privacy policy was last updated on 11 January 2021.